You can place an order with us through 5 different channels:

Once your payment has been completed via your selected method, the system will automatically notify us of your transaction.

> If payment confirmation is received before 12:00 PM, we will ship your order in the afternoon on the same day, before the courier picks up for the daily dispatch.

> If payment confirmation is received after 12:00 PM, we will still prepare and ship your order later that day. However, it may miss the couriers pickup deadline, meaning your parcel will be collected and routed to the sorting center on the following business day.

Courier Pickup Deadline refers to the time when couriers collect packages from local drop-off points to send them to regional sorting centers for further distribution.

Orders placed after the pickup cutoff will begin processing the next day.

In rare cases of unforeseen circumstances, well notify you in advance if there's any delay or if we're able to ship earlier than scheduled.

Most products on our website fall under one of 2 types of warranty coverage:

1. Warranty Provided by the Brand / Manufacturer / Distributor / Authorized Dealer
Products listed under this type of warranty will have specific conditions outlined on the product detail page. Simply click the "Warranty" tab next to the product description to view the terms and coverage period clearly stated by the brand or distributor.

2. General Warranty by Armatha (14 Days)
If a product does not include a brand-specific warranty as described above, Armatha offers a general 14-day warranty under the following conditions:

 The product has manufacturing defects or quality control issues
 The product received is incorrect or does not match the description

To qualify for a claim under this general warranty:

 The customer must return the item along with its original box and all included accessories, in unused condition.
 Armatha will inspect and verify the issue within 15 business days of receiving the returned item.
 Customers are required to record an unboxing video when opening the parcel upon delivery. This video serves as preliminary proof that the package was unopened prior to inspection.

The details above are a brief summary. For full warranty terms and conditions, please refer to: Terms & Condition

If, after reviewing our warranty terms via this link: Terms & Condition , you find that your item meets the criteria for a warranty claim, you may submit a claim request through one of the following channels:

1. Submit a claim via our Facebook Page ARMATHA FB Page Official
 
2. Submit a claim via our Official Line Account ARMATHA Line Official

Chat to Order is the simplest way to place an order just like how you're used to chatting via Facebook or Line.

Simply click one of the links below, depending on your preferred platform. Whether you're more comfortable using Facebook or Line, we've got you covered.

Once you click the link, you'll be redirected to our chat. From there, just send us the product name(s) and quantity youd like to order. We'll reply with a summary link containing all order details for your review. If everything looks correct, you can proceed with payment directly through the secure options provided in the link.

We currently offer Chat to Order through these 2 channels:

1. Order via Facebook Page ARMATHA FB Page Official
 
2. Order via Line ARMATHA Line Official

Phase I The Ancient

Armatha Defense was officially established in 2017. But the idea behind the company had taken shape 4-5 years earlier. It was born from a desire to support military personnel and law enforcement officers by giving them access to protective gear that could reduce injuries sustained during operations particularly in high-risk missions such as anti-drug raids, counterterrorism, and armed conflict in politically sensitive areas.

Over the years, we witnessed countless cases where officers were injured or lost their lives in armed confrontations. These losses deeply impacted not only their families but also society, which lost valuable human resources, and the nation, which had invested in their training. Government procurement of such gear was often insufficient or delayed due to budgetary constraints.

Armatha aimed to address this problem by organizing essential tactical products from fragmentation helmets, ballistic goggles, and field uniforms to body armor, tactical vests, duty boots, and medical kits. For items under government control, we served as an intermediary connecting end-users with manufacturers. For unregulated products, we sourced high-quality gear that met international standards. Our core belief was that officers should be able to obtain this equipment without undue financial burden, so we sought financing solutions with extremely low installment plans much like todays 0% interest models, which were rare back then.

Despite our intentions, we faced many barriers. Financial institutions hesitated to offer low-interest credit due to unfamiliarity with the model. Manufacturers focused more on government contracts and were less interested in selling directly to users. And most decision-makers didnt place high priority on operational gear.

After two to three years of pushing this model, we realized the market wasnt ready. We stepped back, re-evaluated our role and accepted our first failure.

Phase II Branding

But in the midst of failure, we discovered something else: the tactical gear market was filled with imitation. Many products were simply copied from one another, with little consideration for the real-world challenges users face in the field. Manufacturers followed trends rather than real needs.

This became the seed of Armatha Defense as a brand.

We decided to break the mold to think differently, boldly, and independently. We began analyzing real user feedback and comparing it to actual field operations, searching for hidden or overlooked user needs. This approach shaped Armathas unique design direction, leading to the launch of our first original product: the combat shirt.

Of course, thinking differently came with its own challenges especially in production. Turning our concepts into reality was incredibly difficult. It took collaborative development, precise sourcing of high-quality materials, skilled tailors, and a tightly controlled production system to minimize waste.

Behind every single piece of gear in your hands lies hundreds of hours of work across multiple disciplines. In the end, what makes a product great is the depth and thoroughness of thought that goes into it. That became our turning point when customers began to resonate with our ideas. Even if the product wasnt perfect, our customers saw the intent. And they supported us through future models.

Were deeply thankful. That support encouraged us to keep building. And we have no intention of stopping. Armathas design philosophy creating gear that truly meets real-world needs will continue to drive us forward.

Phase III Be Back

Now we come full circle.

Armathas original mission was to help operators access mission-enhancing and life-saving equipment without being overwhelmed by financial constraints. Today, with advancements in technology, society, and financial tools, we are once again in a position to act on that mission.

This website represents the dream we had back in 2017 when we first envisioned Armatha. The concept hasnt changed but the tools to realize it are now more accessible than ever.

We hope our story continues. Were still here because of your unwavering support your encouragement, your feedback, your belief in what we do. Well keep updating this story with every checkpoint we reach.

And we hope to have you with us on the journey ahead.

To Be Continued...

Founding and Vision
Armatha Defense was established to meet the needs of professional military personnel, law enforcement officers, police units, security agencies, and civilians who require high-quality, reliable, and responsive tactical equipment. The company's vision is to be a leader in tactical equipment that meets all needs and can be used in any situation with modern designs and quality materials.

Products and Design
Armatha Defense's products are designed to meet the real needs of users, boldly implementing new ideas that stand out with a unique identity and enhance the brand image. The focus is on the comfort and ease of use for the wearer, which is the heart of the brand.

Production and Quality Standards
The production process at Armatha Defense uses modern technology and undergoes strict quality checks at every step to ensure products are as safe and reliable as possible. The materials are carefully selected to suit use in different environments.

Growth and Market Acceptance
Since its inception, Armatha Defense has gained wide acceptance in the tactical apparel and equipment market. The company's products are used by leading agencies and have been praised for their quality and reliability. This growth is driven by the brand's continuous development of new products and market expansion.

Social and Environmental Responsibility
Armatha Defense not only focuses on product development but also commits to sustainable business practices. This includes using environmentally friendly materials and engaging in socially responsible activities, such as supporting community safety projects and promoting national security activities.

The Future of Armatha Defense
In the future, Armatha Defense is committed to being a key player in the tactical equipment industry by investing in modern technology, embracing diverse, challenging, and innovative ideas, and researching to develop products that respond to rapidly changing demands. Expanding into international markets and building strong partnerships will be key to driving the company's growth.

And because of the continued support from professional military personnel in leading units, honest law enforcement officers, security agencies maintaining national safety, state officials serving the public, and civilians who believe in their right to protect their lives and property, as well as that of others, you, our customers, and followers,

Armatha Defense continues to create high-quality products that meet customer needs with unwavering commitment to excellence and sustainable development.

And this, ARMATHA DEFENSE Be

Before landing on the name ARMATHA, we went through dozens perhaps 40 or 50 different name ideas. But none of them ever felt quite right. None of them reflected who we truly were until one day, through a blend of words and meaning, we found the one. It didnt just sound right it felt like us.

That name was: ARMATHA

ARMATHA is derived from a fusion of two powerful words:

 Armament meaning weapons, gear, and tactical equipment.
 Thai an ancient word meaning freedom, independence, and the spirit of those who refuse to be enslaved.

Combined, ARMA + THA = ARMATHA a name that symbolizes the tactical armament of free people who will never submit.

It is more than just a name. Its our identity a declaration of strength, resilience, and unyielding freedom.