How to Order & Payment

Welcome to the Official Website of Armatha Defense

In addition to our original in-house innovations researched, developed, and produced under the Armatha brand we also curate high-quality tactical gear from around the world to meet the diverse needs of our customers.


Whether you are seeking equipment for national defense missions, homeland security, individual tactical use, or even sporting and recreational applications, Armatha offers a wide selection of products from essential field gear to advanced electronics to suit every purpose and preference.


To ensure that new visitors feel confident and comfortable when purchasing through our website, we have prepared clear guides on how to place an order, payment methods, shipping timelines, and after-sales support.


And most importantly, you can rest assured that your shopping experience on our website is secure. We partner with leading website service providers who meet international cybersecurity standards, because data protection and online safety are among our top priorities when choosing platforms to host and manage the Armatha website.

user-friendly website

The website is designed for ease of use, with clearly organized menus and categories that are easy to understand at a glance. It is fully responsive and optimized for seamless browsing on desktop, tablet, and mobile devices.

https:// SSL SECURITY

You can shop with complete confidence. While youre browsing and making purchases on our website, your sensitive information including personal details, credit card data, and banking information is fully protected with industry-standard encryption protocols.


Our website provider continuously updates and maintains security measures to ensure that your data remains safe at all times.

Easy to payment

What?! You still have to send a payment slip?

Not anymore that's a thing of the past.

Our website supports seamless payment without the need to send proof.

You can simply:


  • Scan a PromptPay QR code using your mobile banking app

  • Pay by credit card by filling in your card details


Thats it once payment is completed, our system will automatically detect and confirm your transaction. No need to send any slips!

Chat to Order

The Easiest Shopping Experience in the World!

No account needed - just message us via Facebook or LINE or WhatsApp, tell us what you want, and well send you a complete order summary with the total price and payment options - all in one chat.

No confusing checkout steps. No mistakes. Well help double-check everything for you.

Just message us - it's that simple!

(But if you prefer to shop by yourself and want to earn reward points, you can also register as a member and place your order directly through the website. We've got both options ready for you.)

0% 10 Month

0% Interest for Up to 10 Months - The Ultimate Way to Ease Your Financial Burden


No need to save up. No need for a large upfront payment.

With our 0% interest installment plan for up to 10 months, you can get the gear you need now and pay later - without the stress.

Even for high-ticket items, you can enjoy them today and spread the cost over time, interest-free.

warranty

Warranty & After-Sales Support


Most of our products come with a warranty provided by the brand owner, authorized distributor, or importer.

At Armatha, we offer a claim handling service on your behalf to make the process simple and worry-free.


Each products warranty conditions are clearly stated in the product details for full transparency.

Customer protection is our top priority, and we carefully select all products to ensure quality and satisfaction so you can shop with confidence.

1. How to Order

You can place an order with us through 5 different channels:

1. Order via Social Media (3 Options)

1.1 Order via Facebook Page
Click this link: ARMATHA FB Page Official
You will be redirected to our Facebook chat. Simply send us the product name(s) and quantity you'd like to order. Well send you a summary link with your order details. Once confirmed, you can proceed with payment using the available options shown in the link.
 
1.2 Order via Line
Click this link: ARMATHA Line Official
You will be redirected to our official Line account. Just like ordering through Facebook, let us know the item(s) and quantity, and well send you a link to confirm and complete your payment.
 
1.3 Order via TikTok Shop
Currently unavailable. Well announce once this channel is ready to launch.
 
2. Order via Website (2 Options)
 
2.1 Order with Website Membership
Registering as a member allows you to track orders more easily, collect reward points, and receive exclusive offers and event updates. To register, simply click here: Register After completing your registration, please make sure to add your shipping address and phone number under your account settings. Don't forget to save your username and password! If you forget your password, just click "Forgot Password" on the login page to reset it.
 
2.2 Order without Website Membership
No account? No problem. You can place an order without signing up. Just follow the standard checkout process. When prompted, enter your shipping details, and the system will save your address along with your order number.
1.1 The Easiest Way to Order – Chat to Order

Chat to Order is the simplest way to place an order just like how you're used to chatting via Facebook or Line.

Simply click one of the links below, depending on your preferred platform. Whether you're more comfortable using Facebook or Line, we've got you covered.

Once you click the link, you'll be redirected to our chat. From there, just send us the product name(s) and quantity youd like to order. We'll reply with a summary link containing all order details for your review. If everything looks correct, you can proceed with payment directly through the secure options provided in the link.

We currently offer Chat to Order through these 2 channels:

1. Order via Facebook Page ARMATHA FB Page Official
 
2. Order via Line
 ARMATHA Line Official

2. Payment Methods – How to Pay, How Many Options, and Is It Safe?
We offer multiple convenient and secure payment methods to suit your needs.
All payment channels are protected with industry-standard security to ensure your information is safe.
2.1 How to Pay via QR Code (PromptPay System)
In the process of writing a manual.
2.2 How to Purchase with 0% Installment Plan
In the process of writing a manual.
3. Shipping Schedule (Domestic Orders)

Once your payment has been completed via your selected method, the system will automatically notify us of your transaction.

> If payment confirmation is received before 12:00 PM, we will ship your order in the afternoon on the same day, before the courier picks up for the daily dispatch.

> If payment confirmation is received after 12:00 PM, we will still prepare and ship your order later that day. However, it may miss the couriers pickup deadline, meaning your parcel will be collected and routed to the sorting center on the following business day.

Courier Pickup Deadline refers to the time when couriers collect packages from local drop-off points to send them to regional sorting centers for further distribution.

Orders placed after the pickup cutoff will begin processing the next day.

In rare cases of unforeseen circumstances, well notify you in advance if there's any delay or if we're able to ship earlier than scheduled.

4. Product Warranty – What Are the Terms? (Domestic Orders)

Most products on our website fall under one of 2 types of warranty coverage:

1. Warranty Provided by the Brand / Manufacturer / Distributor / Authorized Dealer
Products listed under this type of warranty will have specific conditions outlined on the product detail page. Simply click the "Warranty" tab next to the product description to view the terms and coverage period clearly stated by the brand or distributor.

2. General Warranty by Armatha (14 Days)
If a product does not include a brand-specific warranty as described above, Armatha offers a general 14-day warranty under the following conditions:

 The product has manufacturing defects or quality control issues
 The product received is incorrect or does not match the description


To qualify for a claim under this general warranty:

 The customer must return the item along with its original box and all included accessories, in unused condition.
 Armatha will inspect and verify the issue within 15 business days of receiving the returned item.
 Customers are required to record an unboxing video when opening the parcel upon delivery. This video serves as preliminary proof that the package was unopened prior to inspection.

The details above are a brief summary. For full warranty terms and conditions, please refer to: Terms & Condition

5. What Should I Do If My Product Has a Defect or QC Issue? (Domestic Orders)

If, after reviewing our warranty terms via this link: Terms & Condition , you find that your item meets the criteria for a warranty claim, you may submit a claim request through one of the following channels:

1. Submit a claim via our Facebook Page ARMATHA FB Page Official
 
2. Submit a claim via our Official Line Account ARMATHA Line Official

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